Delivery

We aim to dispatch all orders within one working day.

Our delivery services are as follows:

Delivery Service

Cost

Delivery Time

Royal Mail 2nd Class

FREE on all orders over £20

(£3 on all orders under £20)

Delivery within 3 days

Royal Mail Special Delivery

£7.50

Next Day Delivery

*on orders placed before 2pm

Royal Mail Saturday Special Delivery

£8.50

Saturday Delivery

*on orders placed before 2pm

Royal Mail International Tracked (Europe)

£6.50


Trackable delivery to Europe

Royal Mail International Tracked (Worldwide)

£8.50


Trackable delivery Worldwide


Christmas Delivery

Last Order Dates UK

  • Second Class - Wednesday 20th December
  • Special Delivery - Thursday 21st December
  • Special Delivery Saturday Guaranteed - Friday 22nd December

Last Order Dates International 

  • Asia, Cyprus, Far East, Eastern Europe - Wednesday 6th December
  • Caribbean, Central and South America - Thursday 7th December
  • Australia, new Zealand, Greece - Saturday 9th December
  • Czech Republic, German, Italy, Poland - Wednesday 13th December
  • Canada, Finland, Sweden, USA - Thursday 14th December
  • Austria, Denmark, Iceland, Portugal, Netherlands, Norway, Slovakia, Spain, Switzerland: Thursday 14th December
  • Belgium, France, Ireland, Luxembourg: Saturday 14th December

Delivery Terms & Conditions

  • Orders are dispatched Monday to Friday.
  • Orders must be placed before 2pm Monday to Friday for guaranteed next day delivery service.
  • We aim to dispatched orders within one working day. During busy periods and under some circumstances orders may take a little longer. 
  • Delivery times are estimates only and are not guaranteed.
  • Orders received on a non-working day will be dispatched the next woking day.
  • We regret we cannot deliver to P.O. Boxes.
  • Once your order has been dispatched we cannot be held responsible for delivery days and times unless you have selected a guaranteed service.
  • Orders will be sent to the delivery address provided. We cannot be held responsible if that delivery address is incorrect.
  • In the event that a product you have ordered is out of stock we will contact you immediately.
  • We can not ship nail varnish, nail varnish remover or hairspray outside of the UK.

Signature on Delivery

Your delivery will require a signature upon receipt of order. If you are unable to sign for your parcel, you should receive a delivery card with information on where to collect your delivery. If you do not collect your parcel within the specified timeframe the parcel will be returned to us and you will be required to pay for redelivery. If you wish to cancel the order the refund will be processed. Refunds will not include he original delivery cost. Free delivery is only available on delivered packages. 

Delayed or Lost Orders

Our delivery service considers a parcel lost after it has been in the postal system for a period of 15 working days for UK orders and 21 days for International orders. It is highly unlikely for deliveries to take this amount of time but please note we are unable to despatch a replacement until this period of time has elapsed.

Incorrect Address Details

Orders will be sent to the delivery address provided. We do not take responsibility for lost or undelivered items if the delivery address provided is incorrect or incomplete. If your order is returned to us you will be required to pay for redelivery. 

Restricted Goods

To comply we regulations we are currently prohibited to ship nail polish outside of the UK.

 

If you require any further information please contact us at hello@flourishbeauty.co.uk and we will get back to you as soon as possible.